Policy & Terms of Use

This Fulfillment and Terms of Use Policy (“Policy”) governs the purchase, fulfillment, and use of products and services (“Products”) offered by Alessandro De La Torre, Hidaku LLC, which does business as Alessandro De La Torre or Ozone Builds (“Company,” “we,” “us,” or “our”) through our websites, including but not limited to alessandrofyi.com, alefyi.com, and any affiliated platforms. By accessing, purchasing, or using our Products, you (“Customer,” “you,” or “your”) agree to be bound by the terms set forth in this Policy. If you do not agree with any of these terms, please refrain from purchasing or using our Products.

2.1 Order Processing: Upon successful placement of an order, the Company will commence the processing of your order. Processing times may vary based on the specific nature of the Product, availability, and other factors. The Company reserves the right to modify processing times without prior notice.
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2.2 Shipping and Delivery: The Company will make every reasonable effort to ensure the timely dispatch and delivery of your order. However, we do not guarantee specific delivery times and are not responsible for any delays caused by third-party carriers, customs procedures, or unforeseen circumstances. All risk of loss or damage to Products passes to you upon dispatch from our facilities.
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2.3 Fulfillment Errors: In the event of an error in fulfillment, such as an incorrect or incomplete shipment, the Company will, at its sole discretion, correct the error or provide a substitute product of equal or greater value. The Company’s liability is strictly limited to the correction of such errors, and no further claims or compensations will be entertained.

3.1 All Sales Are Final: Due to the nature of our Products, all sales are final. The Company does not accept returns, exchanges, or cancellations once an order has been placed. By placing an order, you acknowledge and agree that you will not be entitled to a refund, exchange, or credit of any kind, regardless of the reason.
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3.2 Exceptions: The Company may, at its sole discretion, consider exceptions to this policy in cases of defective Products. In such cases, you must notify the Company in writing within seven (7) calendar days of receipt of the Product. The Company’s decision regarding any exception will be final and binding.

4.1 Compliance with Laws: By purchasing and using our Products, you agree to comply with all applicable local, state, national, and international laws and regulations. You represent and warrant that you will not use the Products for any unlawful or unauthorized purpose.
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4.2 Proprietary Rights: All Products, including but not limited to designs, concepts, software, and documentation provided by the Company, are protected by intellectual property laws. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Products without the express written permission of the Company.

5.1 Products Provided “As Is”: The Company provides all Products on an “as is” and “as available” basis, without any warranties, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The Company makes no warranties or representations about the accuracy or completeness of the Products and disclaims any liability for errors or omissions in the Products.

6.1 Exclusion of Damages: To the fullest extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, arising out of or related to your use of the Products, even if the Company has been advised of the possibility of such damages.
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6.2 Maximum Liability: Notwithstanding anything to the contrary, the Company’s maximum aggregate liability to you for any claims arising out of or related to this Policy or the use of the Products shall not exceed the amount you paid to the Company for the specific Product giving rise to the claim.

7.1 Customer Indemnity: You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your breach of this Policy, your use of the Products, or your violation of any applicable law or the rights of any third party.

8.1 Governing Law: This Policy shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law principles.
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8.2 Dispute Resolution: Any disputes arising out of or related to this Policy or the use of the Products shall be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [City, State], and the arbitrator’s decision shall be final and binding on the parties.

9.1 Modification of Terms: The Company reserves the right to modify, amend, or update this Policy at any time, with or without prior notice. Any such changes will be effective immediately upon posting on the Company’s website. Your continued use of the Products following any changes to this Policy constitutes your acceptance of the modified terms.

10.1 Severability: If any provision of this Policy is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of this Policy shall remain in full force and effect.
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10.2 Entire Agreement: This Policy constitutes the entire agreement between you and the Company regarding the subject matter hereof and supersedes all prior or contemporaneous agreements, understandings, or representations, whether written or oral, regarding the same.
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10.3 Waiver: The failure of the Company to enforce any right or provision of this Policy shall not constitute a waiver of such right or provision.

Refunds, Cancellations, and Returns: All sales of our online software are final. Due to the digital nature of our products, we do not offer refunds once a purchase has been completed.

No Cancellations: Once an order for our software is processed and access is granted, it cannot be canceled. Please ensure that you review your order carefully before completing the purchase.

No Exchanges or Returns: We do not accept exchanges or returns for any of our software products. Please ensure that the product meets your needs before making a purchase.

Policy Updates: We reserve the right to update or modify this Fulfillment Policy at any time. Any changes will be posted on this page, so please review it regularly.

Lorem ipsum dolor sit amIf you have any questions or concerns regarding this Policy, please contact us at:

Ozone Builds
Email: contact@ozonebuilds.com
Phone: (818) 208-1167
Address: 453 S. Spring Street, Ste 400, Los Angeles, CA 90013